Privacy Policy - Swiftaw

What we collect, why we collect it, and how we keep it safe — across every Swiftaw product, under the GDPR.

The short version: we collect what a product needs to work — your account details, what you share, and how you use things like Lifecheck. We use it to run and improve what we make, and to build new things. We keep it safe, we don't hold onto it longer than we need to, and we never sell it or hand it to advertisers. And you've got full control over it under the GDPR.

01 Who's looking after your data

Swiftaw — a company based in the Île-de-France region of France — is the one responsible for the personal data that goes through its products, including Fortized and Lifecheck. We follow French law and the EU's GDPR. This policy is general and covers all of our products; a product can add its own privacy detail on top.

02 What we collect

Depending on the product, this can be:

Account details — what you give us to have an account: your username, email, avatar, and a password we store scrambled (hashed). Same for Swiftaw accounts and product accounts like Fortized.
What you share — the messages, media and things you post inside a product like Fortized, so it can store and show them to you and the people you share with.
How you use it — including how people interact with the Lifecheck widget and its checks and mini-games, which is how it tells a real person from a bot.
Basic technical bits — the small stuff your device sends automatically, like rough region, browser type and logs, used to keep things secure and running.

What you hand over to us

Most of what we hold is what you actively give us — your account details and the content you choose to share. By using a product you're agreeing that we can collect it, and you stay in control of it.

03 Why we collect it

We collect data where it's actually needed, to:

run the product (storing your avatar and messages so they show up);
keep accounts and content secure and stop abuse (Lifecheck spotting bots, for one);
fix and improve our systems and features;
train and improve our systems and AI — from Lifecheck and the moderation that keeps Fortized safe, to Swiftaw's own AI models;
research and build new Swiftaw products.

We try to take the least a product needs to do those things.

We use it to build and maintain

Some of what we collect helps us keep our systems running, upgrade them, and create the next products — always inside the same promise: we don't sell it, and it's not for commercial resale.

04 The promise we care about

We'd rather be trusted than squeeze value out of your data. So:

We don't sell your data, and we don't hand it to advertisers. We use it to run and improve what we make and to build new things — not as something to trade.

That's a promise on top of your legal rights below, not a replacement for them.

05 The legal bit (grounds for processing)

Under the GDPR we handle your data on a few grounds: to give you the product you signed up for, our legitimate interest in keeping it secure and improving it (weighed against your rights), your consent where we ask for it (which you can take back), and where the law requires us to keep or share something.

06 Who else sees it

We don't sell your data. We only share it with the service providers who help us run our products — hosting and databases, for example — and only under contracts that tie them to protecting it and using it purely on our instructions. We'll also hand over data where the law requires it, or to keep our users and products safe.

07 How long we keep it

We hold onto personal data only as long as we need it for the reason we collected it, or as long as the law says. Delete your content or your account and we remove the personal data tied to it — apart from copies we have to keep for legal or security reasons. Technical logs stick around for a limited time.

08 Keeping it safe

We use sensible technical and organisational measures — scrambled (hashed) passwords, access controls, encrypted connections. Nothing is ever perfectly secure, but we work to lower the risk and to move fast if something goes wrong, including telling you and the authorities when the law says we must.

Passwords and info kept safe

Passwords are hashed, connections are encrypted, and access is limited to what's needed to run the product. Your data isn't sitting out in the open.

09 Your rights

The GDPR gives you the right to see your data, fix it, delete it, limit or object to how it's used, and get a copy you can take elsewhere. You can do most of this right inside a product's settings, or by asking us. You can also complain to your local authority — in France, the CNIL.

10 Getting in touch

Any privacy question, or want to make a data request? Reach us through your Swiftaw account or the contact details on our product sites. We answer in French or English.

Your data, and how we treat it.